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I received an error message after replying with Y to the text I received. What should I do?
I received an error message after replying with Y to the text I received. What should I do?
Updated over 2 months ago

In your text message reply, please use only the character Y without any additional characters or spaces.

If applicable, please deactivate any signature that may be attached to your text messages.

Additionally, some pharmacies may have a prefix with the Y. For example, the text may be asking you to reply with ma Y instead of just Y. Please re-read the verification prompt carefully in case it has a prefix included.

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